TERMS & CONDITIONS
Last Updated: June 2026
Welcome to Casa Guillory. By accessing or using this website, purchasing products, or interacting with our services, you agree to be bound by the following Terms & Conditions. If you do not agree to these terms, please do not use our website.
ABOUT CASA GUILLORY
Casa Guillory is a family-owned business offering handcrafted soaps, facial oils, bath products, skincare items, gift sets, and related products through our website, social media platforms, and local events.
PRODUCT INFORMATION
We strive to accurately describe and display all products offered on our website. Because our products are handcrafted in small batches, variations in color, design, scent, shape, and appearance are normal and should be expected.
Product photographs are intended to represent the product as accurately as possible but may vary due to screen settings and natural variations in handmade products.
INGREDIENTS AND ALLERGIES
Customers are responsible for reviewing ingredient information prior to purchase.
Casa Guillory is not responsible for allergic reactions, sensitivities, or adverse responses to ingredients. If you have allergies, sensitive skin, or medical concerns, please consult a healthcare professional before using our products.
By purchasing and using our products, you acknowledge that skincare results may vary from person to person.
HEALTH DISCLAIMER
The information provided on this website is for informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Our products have not been evaluated by the Food and Drug Administration (FDA).
Statements made on this website should not be considered medical advice. Always consult a qualified healthcare professional regarding any health concerns.
ORDER ACCEPTANCE
All orders are subject to acceptance and availability.
We reserve the right to refuse, cancel, or limit any order for any reason, including but not limited to product availability, pricing errors, suspected fraud, or misuse of our services.
PRICING
All prices are listed in U.S. Dollars and are subject to change without notice.
We reserve the right to modify product pricing, descriptions, promotions, or availability at any time.
PAYMENT
Payment is required at the time of purchase.
Accepted payment methods are displayed during checkout and may change from time to time.
SHIPPING
We strive to process and ship orders promptly. Shipping times are estimates and are not guaranteed.
Casa Guillory is not responsible for delays caused by shipping carriers, weather conditions, incorrect addresses provided by customers, or circumstances beyond our control.
Customers are responsible for providing accurate shipping information at checkout.
RETURNS AND REFUNDS
Due to the personal nature of skincare and bath products, all sales are generally considered final.
If a product arrives damaged or incorrect, customers must contact us within seven (7) days of delivery.
We reserve the right to determine eligibility for replacement, store credit, or refund on a case-by-case basis.
INTELLECTUAL PROPERTY
All content on this website, including but not limited to text, graphics, logos, photographs, product descriptions, branding, designs, and images, is the property of Casa Guillory and may not be copied, reproduced, distributed, or used without prior written permission.
USER CONDUCT
You agree not to:
• Use the website for unlawful purposes
• Attempt to gain unauthorized access to website systems
• Interfere with website functionality
• Submit false or misleading information
• Use content from the website without permission
LIMITATION OF LIABILITY
To the fullest extent permitted by law, Casa Guillory shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:
• Use of our products
• Inability to use our products
• Website interruptions
• Shipping delays
• Product misuse
• Allergic reactions or sensitivities
• Reliance on information provided on the website
Customers assume responsibility for the use of all products purchased from Casa Guillory.
INDEMNIFICATION
You agree to indemnify and hold harmless Casa Guillory, its owners, family members, employees, affiliates, and representatives from any claims, liabilities, damages, expenses, or legal fees arising from your use of the website or products.
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of those websites.
GOVERNING LAW
These Terms & Conditions shall be governed by and interpreted under the laws of the State of Texas, without regard to conflict of law principles.
CHANGES TO THESE TERMS
We reserve the right to modify these Terms & Conditions at any time. Changes become effective immediately upon posting to the website.
By using this website and purchasing products from Casa Guillory, you acknowledge that you have read, understood, and agree to these Terms & Conditions.